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Very attentive and reassuring

Posted By golfqg64

"Very attentive and reassuring"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) / Imaging (Xrays and Scans)

(as a service user),

After attending A+E with our wee girl who had a fall and hurt her arm. We would like to thank all the staff we had interaction with from clerical staff, doctors, radiography department and nursing staff but in particular the nurse practitioner Natalie who was very attentive, reassuring and was fabulous with our girl.

Yous are all a credit to the nhs. Thank yous

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 4 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 24/02/2025 at 11:11
Published on Care Opinion at 11:11

picture of Kevin Torbet

Dear golfqg64

Thank you so much for taking the time to share your experience with us. We are delighted to hear that your daughter received the care and attention she needed during her visit to A&E. It’s wonderful to know that the entire team, from clerical staff to doctors, radiographers, and nurses, made a positive impact on your experience.

We will be sure to pass along your special thanks to Nurse Practitioner Natalie, who went above and beyond to provide such attentive and reassuring care. Your kind words truly mean a lot to the team and highlight the dedication we have to providing the best possible care for our patients, big and small.

Thank you again for your feedback and for recognising the hard work of our staff. We wish your daughter a speedy recovery.

Kind regards

Kevin

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