"Great use of eConsult technology"

I had a new condition arise over a weekend and decided to use an eConsult online submission early on Monday morning. Unfortunately the Practice's broadband was down I later discovered and my eConsult could only be sent about 10am on Monday (I was delighted to discover that the entries and photos I had already entered were retained and I didn't need to re-enter anything after the Practice broadband returned). Given the phones had been down as well with the broadband outage I hadn't expected a fast response. However, within two hours I'd had a call back informing me the triage GP had assessed my condition and wanted me to see my own GP two days later, which I did. This was very impressive service at a time of likely high volume calls and eConsult submissions. Seeing my own GP who is familiar with my medical history was a perfect solution to my needs. Proved the value of a GP triage system combined with eConsult. Congratulations to all involved!