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They are so kind, patient and professional

Posted By AnxiousPatient

"They are so kind, patient and professional"

About: Western Isles Hospital / Oral Surgery & Medicine

(as a service user),

I just want to say a big huge massive thank you to the staff at the Western Isles Dental Centre, particulary my dentist Julie and therapist Anne. 

They are so kind, patient and professional, I've always been an anxious patient but under their care, I hardly recognise myself.  I can tolerate so much more than even a year ago. 

Big shout out to all reception staff and dental nurses too, they are all amazing! Thank you all so much.

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Responses

Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 2 months ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement and Service Change

Submitted on 17/02/2025 at 15:39
Published on Care Opinion at 15:39

picture of Denise Symington

Dear AnxiousPatient

Thank you for taking the time to give your feedback on Western Isles Dental Centre. I have passed on your kind comments to the Director of Dentistry and asked that they be shared widely with her team and in particular with those members of staff that you mentioned, both your dentist Julie and therapist Anne. Not forgetting the wider team of reception and nursing staff that you also kindly mentioned.

I am so pleased to hear that their kind and professional manner has helped you to overcome your anxiety about your dental care.

kind regards

Denise Symington

Patient Focus Public Involvement

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