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Very little in the way of support and help

Posted By DerbyPaul

"Very little in the way of support and help"

About: Greasbrough Medical Centre Rotherham CMHT North

(as a service user),

Since my cry for help, I have had very little in the way of support and help. I have had a few very short telephone calls, but each one only made a referral to others. I have had 1 single face to face appointment, but the follow up appointment was made for a month, which was far too long. The referral to someone at Greasbrough Medical Centre was made for around 5 to 6 weeks from the referral, to this date I have not been told what she does or what to expect.

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Responses

Response from Lindsey Watson, Service Manger, Primary care mental health, CMHT & Health & Wellbeing, Rotherham, Doncaster and South Humber NHS Foundation Trust 4 months ago
Lindsey Watson
Service Manger, Primary care mental health, CMHT & Health & Wellbeing,
Rotherham, Doncaster and South Humber NHS Foundation Trust

Submitted on 26/02/2025 at 11:44
Published on Care Opinion at 14:00

Thank you for sharing your experience with us.

I am sorry you do not feel supported or helped by our services, it is not our intention for our patients to feel uncared for.

I would like to assure you we are committed to patient care and improving our services.

If you would like to contact our patient, advice and liaison service and provide more details we would more than happy to look into this for you. I have provided the contact details below for you.

Phone: 0800 015 4334 Email: rdash.pals.email@nhs.net

Again, thank you for sharing your experience.

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