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Communication when out of office

Posted By Mdy70

"Communication when out of office"

About: Inclusion Recovery Hampshire / Aldershot

(as a staff member posting for a patient/service user),

Please inform patients when staff are away, other mental health services do this!

This can be done via email "out of office" for example with details of who to contact if you need emergency help.

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Responses

Response from Kelsey Davis, Team Leader Aldershot, Inclusion 3 months ago
Kelsey Davis
Team Leader Aldershot,
Inclusion

Submitted on 14/02/2025 at 16:22
Published on Care Opinion at 16:22

Thank you for taking the time to provide your feedback, I am sorry to hear that communication when staff are away hasn't been to a high standard. Out of offices should be set when our team have planned leave, we do contact our service users if anything unforeseen comes up and our staff are not available. If you have any concerns, you can contact us on our office number which is 0300 124 0103 (option 1), I would be happy to speak with you about this further.

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