"Contacting x-ray department"

My GP sent me a request to book a scheduled scan and provided me with the contact number. I waited the 2 days as recommended, then called the number, over 40 times during an 8-Hour period.

I got an automated message some times, got a user busy message sometimes, and then got a number not recognised message, all calls made to the same number. I requested a call back.

Late into the afternoon, I contacted the main switchboard, selected X-Ray department, the phone appeared to ring a few times, then went dead. This happened several times also.