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"Visiting the gynaecology outpatient department"

About: Crosshouse Hospital / Gynaecology

(as a relative),

Upon arrival there was no one in reception. No one arrived for over 20 minutes. Confidential patient information was lying out on the desk for all to easily see. This is a breach of the GDPR. I am deeply concerned that my relative's personal info will be left out for anyone to see.

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Responses

Response from Michelle Daffeh, Clinical Nurse Manager Gyn, Sexual Health and Women’s health, Gynaecology, Sexual Health and Women’s health, NHS Ayrshire & Arran 4 months ago
Michelle Daffeh
Clinical Nurse Manager Gyn, Sexual Health and Women’s health, Gynaecology, Sexual Health and Women’s health,
NHS Ayrshire & Arran
Submitted on 25/02/2025 at 14:56
Published on Care Opinion at 15:17


Dear zuluew75

Thank you so much for taking the time to share feedback on your healthcare experience with us via Care Opinion.

Please contact us on 01563825441 and quote care opinion so that we can support you with your concerns.

Please be assured that patient confidentiality is paramount to us all. Unfortunately, it is difficult for us to look into specific issues raised in this way as Care Opinion is completely anonymous.

If you would find it helpful for us to look into this in more detail for you, you can contact us on the above number.

I hope to hear from you soon.

Kind Regards

Michelle

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