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Endoscopy dept - lovely staff

Story from nhs.uk

"Endoscopy dept - lovely staff"

About: Andover War Memorial Hospital

I attended today to have a colonoscopy check up after previously having bowel cancer.

All the staff I came into contact with today, on the ward and in the treatment room, were all so reassuring and caring.

Everything was explained really well and certainly gave me a feeling of great confidence.

Thank you all.

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Responses

Response from Andover War Memorial Hospital 3 months ago
Andover War Memorial Hospital

Submitted on 10/04/2025 at 12:17
Published on nhs.uk at 12:17

Dear Mark,

Thank you for taking the time to share your recent experience of our service. I am glad that my colleagues were reassuring and warm, and their explanations helped to give you confidence.

This really does reflect the high standard of care we strive to provide to all our patients.

I would like to assure you that your kind feedback has been shared with the team in our endoscopy department, I know they will appreciate your kind words.

I hope all is going well following your visit and thank you once again for taking the time to share your experience with us.

Kind regards,

Alex Whitfield

Chief Executive

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