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"The wonderful care my mum received"

About: Newry and South Armagh / District Nursing

(as a carer),

Following my mum’s diagnosis of Pulmonary Fibrosis a few years ago, the district nursing team under Karen helped support my mum until she passed away.

Every one of the district nurses who called to my mum’s home treated her with the utmost care and dignity. Not only this but they took the time to chat with her and took a genuine interest in all she had to tell them. My mum was able to talk to the team about things that she didn’t want to worry us about which took a lot of pressure off her.

The team were able to advise us as family members what we could expect and answered any questions we had.

My mum looked forward to the team coming in and they helped us greatly in coming to terms with what was going on.

We will never forget the respect and care shown to my mum and us when she passed away and the team came in and treated us all in such a caring way, it meant the world to us.

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Responses

Response from Laura Toal, ICT & Social Work Manager Newry & South Armagh, Adult Community Services Directorate, Southern Health and Social Care Trust 8 months ago
Laura Toal
ICT & Social Work Manager Newry & South Armagh, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 18/02/2025 at 13:40
Published on Care Opinion at 13:40


Dear Denise392

My name is Laura Toal and I am the Integrated Care Team Manager in Newry & South Armagh and I oversee the District Nursing Team.

I would like to pass my condolences to you and your Family at this very difficult time but it is wonderful to read the support and care your Mother, you and your Family received from our District Nursing Team. It is lovely to read that your Mother looked forward to the team visiting and also reassured her during a difficult time.

Our District Nursing Service is an integral part of our team and strive to provide high standards of care and professionalism to their patients and families.

I will share your feedback with Karen and the District Nursing Team who will really appreciate this feedback.

Many Thanks

Laura Toal

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