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"Fantastic"

About: Woodland Road Surgery

This has been my go for some time and I can only say they are brilliant. I’m a tricky customer in terms of needing reassurance which they give. However, I turned up today suffering an unexpected allergic reaction. They got me in asap, gave me an injection and asked me to wait so they could monitor me. It would have been so easy for them to send me off to A&E especially when I turned up unannounced. They sorted me out pronto and I’m very grateful. Thank you very much to the reception staff who whipped me in, gave me water and acted with compassion and to my doctor who treated me, she is lovely! Thank you so much. It means a lot to me :) soooo appreciated. Your hard work doesn’t go unnoticed. Well done woodlands road surgery!

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Responses

Response from Woodland Road Surgery 4 months ago
Woodland Road Surgery
Submitted on 13/02/2025 at 14:16
Published on nhs.uk at 14:17


Dear Ruth

Thank you so much for taking the time to share your positive feedback. We consistently strive to provide our patients with the support and care they deserve at every interaction, so it’s truly heartening to read that your experience reflects this. I will ensure that your kind words are shared with the team, and I sincerely hope you’re feeling better soon.

Kind regards

Rachael Mellor

Managing Partner

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