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"Utter shambles"

About: The Walton Centre NHS Foundation Trust

First appointment in September 24 for assessment. Thought I was seeing a doctor but no! was practitioner. Made me feel like I was a waste of time! was referred to physiotherapy. I was in a lot of pain but could not get anything for that as the practitioner could not prescribe!!!

Physio referred me back to Walton centre, asking in the letter if i could be assessed by a doctor as I had a bad experience before. Physiotherapy had not helped with my condition. Walton centre made me wait the full referral time again. I was today offered an appointment with a practitioner yet again. I explained my reasons for wanting appointment with a doctor rather than a practitioner; I was then informed that all first appointment assessments are with a practitioner. I explained this would be my second appointment but that did not matter. I declined an appointment with a practitioner so was informed I will be taken off the waiting list.

What a horrible hospital to have to deal with. Looks like they don't have any Doctors there.

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Response from The Walton Centre NHS Foundation Trust 2 months ago
The Walton Centre NHS Foundation Trust
Submitted on 30/04/2025 at 07:49
Published on nhs.uk at 07:49


thank you for your feedback. I am sorry that you had a disappointing experience. If you would like to discuss your concerns further please contact our Patient Experience Team.

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