Text size

Theme

Language

"The whole team are friendly and helpful"

About: Central Community Nursing / Truro Community Nursing Team

(as the patient),

It was a great shock to be diagnosed with Bowel Cancer last year and was the beginning of a new journey in my life. I'm in my late 70s and have previously been in good health, or so it seemed.

I was give a picc line in my arm for use in the Chemo I would have, and that brought me into contact with the Probus team of District Nurses, who are attached to the surgery at Probus, and Royal Cornwall Hospital Trust.

They have needed to visit me weekly to dress the line, and they have been such a ray of sunshine each week. Chrissie usually dresses my line and she is so helpful and friendly, as are they all, and I do look forward to seeing her each week.

The whole team are friendly and helpful, always reply to messages, and will always try to fit in if you have a problem with timing or similar, though they cover a very rural area.

And I suppose most importantly, they are good at their job, and I have never had a problem with my line, though it has been there now for almost 8 months. So I wanted to give them a special mention for all their dedication and care in this very spread out and rural area!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Priscilla Long, Patient Experience Officer, Patient Experience, Cornwall Partnership NHS Foundation Trust 4 months ago
Priscilla Long
Patient Experience Officer, Patient Experience,
Cornwall Partnership NHS Foundation Trust
Submitted on 26/02/2025 at 10:17
Published on Care Opinion at 10:17


picture of Priscilla Long

We are sorry to hear of your diagnosis and wish you well. Your feedback in relation to the District nurses was gladly received and so pleased that you are getting the care and empathy we would expect. Your comments will be forwarded to the team lead who will cascade to the staff members. They will be delighted to hear this.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k