"Freezing conditions"

About: West Glasgow Ambulatory Care Hospital (Yorkhill) / Lymphoedema Service West Glasgow Ambulatory Care Hospital (Yorkhill) Lymphoedema Service Glasgow G3 8SJ

Posted by Elizabeth 15 (as a carer), 3 months ago

I was with my sister for her Lymphoedema appointment. The building is very cold, and I feel the temperature of the room was unacceptable for anyone to work or be treated in.
To expect anyone to remove clothing in a room with a very low temperature is totally unsatisfactory, in my view. I have no idea how the medical staff are managing in these insufferable conditions.
The medical staff are excellent and I was extremely concerned for their wellbeing.

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lymphoedema

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Margaret Rice

Lymphoedema Clinical Nurse Specialist, Lymphoedema Clinic,

NHSGGC

Submitted on 14/02/2025 at 15:33

Published on Care Opinion at 16:35

Thank you so much for taking the time to share your experience on care opinion. I am very sorry that the Lymphoedema Clinic was so cold for you and your sister at her recent appointment. Please be assured that the team are trying hard to improve this. Thank you for your kind words and concern for the staff.
Kind Regards
Margaret
Margaret Rice
Lymphoedema Team Leader

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