A HCA inserted a cannula into my arm to take a blood test. I informed them that I was anxious about needles and that I would close my eyes. I felt the needle go into my arm and then I heard the bottle cap being taken off. Suddenly the HCA started swearing loudly and said "oh shit, oh shit, oh shit". I asked what was happening and opened my eyes and saw blood pouring out everywhere. The HCA told me not to worry and that they would clean me up. They told me that this has never happened before. They obtained my blood but then I felt pain. They started to move the cannula in and out as they appeared to have difficulty keeping it in. I told them that it was hurting me. They put the bandage on to hold it in place and then wiped my trousers clean with a wipe. I experienced severe pain for the rest of the night while the cannula remained in my arm.
A junior doctor removed the cannula when I was discharged from a&e and this was a much better experience. The next day I experienced more pain in my arm and noticed significant bruising to my arm. This incident happened in early February in the emergency department Ulster hospital. It has been nearly a week since this incident and my arm is very sore, damaged and bruised. This has never happened to me before . I feel that this HCA needs more training as I would not anyone else to experience what I went through
"Poor experience of cannula insertion and blood test"
About: The Ulster Hospital / Emergency Department The Ulster Hospital Emergency Department BT16 1RH
Posted by Blackbird21@ (as ),
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