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Forever grateful to you all for literally saving her life

Posted By Gabe66

"Forever grateful to you all for literally saving her life"

About: Knockbracken Hospital / Clare Ward

(as a relative),

My sister was transferred from the AMHIC to Clare Ward at Knockbracken Health Trust in the spring of 2024. There, she was under the excellent care of Dr Pinto and his team until her recent transfer in February 2025, to supported living.

My family and I have nothing but the highest praise for all the professional care that our sister received on Clare Ward. Dr Pinto and his team of  psychiatrists, all the brilliant nursing staff, the OTs, the social worker, the ancillary staff; all  went the extra mile to help to turn our sister's, barely coping, existence around. To see her now, and how much better she looks physically, all due to the intensive support and hard work work from the clinical, multi- disciplinary and interprofessional teams at Clare Ward has been truly remarkable. What Dr Pinto has  achieved in moving our sister forwarded has astounded her family.  

On behalf of my sister and my family we will be forever grateful to you all for literally saving her life.

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Responses

Response from Jonathan Killough, Service Manager, Forensic Services/Knockbracken Site, Belfast Health and Social Care Trust 2 months ago
Jonathan Killough
Service Manager, Forensic Services/Knockbracken Site,
Belfast Health and Social Care Trust

Submitted on 21/02/2025 at 09:11
Published on Care Opinion at 10:10

Dear Gabe66

I am the Service Manager for Clare Ward on the Knockbracken Healthcare Park Site.

Thank you for taking the time to share such heartfelt feedback about your sister’s care at Clare Ward. It is truly uplifting to hear how the dedication and professionalism of Dr. Pinto, the multidisciplinary team, and all the staff have made such a positive impact on her life.

Your kind words will mean a great deal to everyone involved in her care, and I will ensure that your appreciation is shared with the team. Stories like yours remind us of the importance of compassionate and collaborative care, and we are so pleased to hear that your sister is doing well as she moves forward to supported living.

On behalf of all at Clare Ward, we wish her continued progress and happiness, and we sincerely appreciate your gratitude.

Johnny Killough

Service Manager

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