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Encouraged and cared for

Posted By cetusbt64

"Encouraged and cared for"

About: New Victoria Hospital / Cardiac rehabilitation

(as a service user),

When I first went along to the cardiac rehabilitation I felt vulnerable after having an heart attack. I needn’t have worried.

My first meeting with my rehab nurse gave me the opportunity to ask questions and be reassured on my next steps.

The test with the physiotherapist again built my confidence and gave me the feeling of what I might achieve.

The best experience is coming along to the rehab classes and getting great support and education from all the rehab team. Everybody is really friendly and approachable.

The circuits are sometimes challenging but you always feel encouraged and cared for.

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Responses

Response from Hilary Dingwall, Highly specialist Cardiac Rehab Physiotherapist, Cardiac Rehab - New Victoria Hospital, NHS Greater Glasgow and Clyde 4 months ago
Hilary Dingwall
Highly specialist Cardiac Rehab Physiotherapist, Cardiac Rehab - New Victoria Hospital,
NHS Greater Glasgow and Clyde

Submitted on 12/02/2025 at 19:02
Published on Care Opinion at 19:02

Dear cetusbt64,

My name is Hilary, I am one of the physiotherapists in the New Victoria Cardiac Rehabilitation team.

Thank you for taking the time to share your story on care opinion.

It is great to hear you felt able to ask your questions and felt reassured after your appointment with the nurse especially when you were feeling vulnerable following your heart attack.

The shuttle walk test is a good way to assess your fitness and I am glad it helped build your confidence and gave you the feeling of what you might achieve.

I am delighted you found cardiac rehabilitation the best experience and that you got great support and education from the team. You sound like you worked hard challenging yourself during the circuits

I will pass on to the team you found everyone very friendly and approachable and you always felt encouraged and cared for.

Thank you again for taking the time to give us feedback. It means a lot to us all.

I wish you well with your continued recovery.

Kind regards,

Hilary

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