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"High level of care and compassion"

About: Children's Specialist Health Services / School Immunisation team

(as a parent/guardian),

My daughter received her HPV vaccination today at school. Initially, she was very anxious and "terrified" about the whole process having not had any other injections since her last childhood injections when she was 3. 

She has arrived home from school this afternoon after having had her injection this morning, reporting it not to have been as "bad" as she had first anticipated. She spoke so highly of the nurse, Gretta, and how she put her anxiety at ease (not an easy task, she is quite the drama queen!), even getting her a biscuit afterwards when her adrenaline "crashed" to make her feel better. She has told me that the whole experience has put her mind at ease about having to receive any further vaccinations. We just wanted to take the time to say thank you to Gretta and the school immunisation team for showing my daughter a high level of care and compassion. 
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Responses

Response from Donna Ferguson, Interim Team Leader, School Immunisation Team, NHS Lanarkshire 3 months ago
Donna Ferguson
Interim Team Leader, School Immunisation Team,
NHS Lanarkshire

I am responsible for organising immunisation programmes and providing clinical leadership to support these programmes for North and South Lanarkshire.

Submitted on 13/02/2025 at 10:19
Published on Care Opinion at 10:33


picture of Donna Ferguson

Hi LMC90, thank you so much for taking the time to write such lovely feedback about your daughter's recent experience with Lanarkshire's School Immunisation Team on Care Opinion.

The team will be so happy to hear about the positive experience your daughter had and how that has put her mind at ease for future vaccinations.

Receiving an injection can be a very nerve wracking experience and I am thrilled that the team were able to support your daughter through that.

I will ensure your kind words are shared with the team.

Many Thanks,

Donna

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