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"Would highly recommend"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

I recently visited the walk-in clinic after noticing that my coil was low, and I couldn’t have asked for a better experience. Laura was incredibly helpful from the start, she guided me through the process, removed the coil smoothly, and even booked me in for a refitting. When I returned, she was the one to fit it herself, and both she and Meg were amazing throughout. They talked me through the whole procedure, were so kind and reassuring, and made what could have been a stressful experience feel completely comfortable. This was by far the best experience I’ve had at a sexual health clinic, and I’m really grateful for their professionalism and care.

Would highly recommend to anyone needing similar support!

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Responses

Response from Emma Searle, Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter, Royal Devon University Healthcare NHS Foundation Trust 4 months ago
Emma Searle
Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 12/02/2025 at 14:45
Published on Care Opinion at 14:45


Hi quebechd37,

Thankyou for leaving this lovely feedback regarding your recent coil removal and refit.

Sorry to hear that you were originally experiencing problems but our team are very well experienced in dealing with any coil concerns and it sound as though you had such a positive experience when seeing Laura on both occasions.

We always want to make sure patients are fully informed and aware of any procedure and it's great that this was the case, which enabled you to feel at ease and less stressed and anxious.

Laura and Meg will be so pleased to read this feedback and I will definitely pass this onto them.

Please do not hesitate to contact us again if you should need us on 0300 303 3989 or via our website for online booking.

Many Thanks

Emma

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