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Emergency admission

Posted By Gallbladder emergency

"Emergency admission"

About: Royal Infirmary of Edinburgh at Little France / Surgical Observation Unit St John's Hospital / Accident & Emergency

(as the patient),

Excellent care. I was taken in St John's Livingston in extreme pain, and from the doctor came to the house, the ambulance team and staff at A & E took amazing care of me.

I was then transferred to the Surgical Observation Unit at Edinburgh Royal Infirmary. Again the  care was exceptionally from all staff. Nurses, doctors, ward staff and MRI staff. Nothing was any trouble.

I felt completely at ease throughout. Finally, seeing Emma recently put the icing on the cake. Her care, empathy and attention to detail was fantastic 

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 5 months ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 12/02/2025 at 13:12
Published on Care Opinion at 13:12

picture of Michelle Jack

On behalf of RIE can I thank you for your feedback.

I am very pleased the team made you feel at ease during what must have been very frightening. I hope you are doing ok.

take care and thanks again.

Michelle

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jamie Bentley, Clinical Director for Emergency Medicine, Emergency Medicine, NHS Lothian 5 months ago
Jamie Bentley
Clinical Director for Emergency Medicine, Emergency Medicine,
NHS Lothian

Submitted on 13/02/2025 at 14:19
Published on Care Opinion at 16:16

picture of Jamie Bentley

Thank you for taking the time to feedback to us and hope you are recovering well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Gallbladder emergency (the patient)

You can be very proud of your team. There's enough bad press' about the NHS, so I just thoght I would put a positive response in for a change

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