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"I received nothing but the very best of care"

About: Forth Valley Royal Hospital / Day Surgery Forth Valley Royal Hospital / Orthopaedic Ward B23

(as the patient),

I was recently admitted into Forth Valley Hospital, Larbet, to have my R- Knee replaced. Obviously I was apprehensive about the procedure, however from the first minute I walked through the main doors at 07:45 until I left the building at 13:35 the next day, I received nothing but the very best of care.

From admission through the procedure into recovery and then into the ward, everything was just as you would wish it to be.

Nurses giving first class medical care day and night). HCSW giving fantastic support.

Support staff serving meals and tea breaks.  Physio department.

10/10 rating to everyone.

Many many thanks.

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Responses

Response from Ann Laidlaw, Operational Manager, NHS Forth Valley 4 months ago
Ann Laidlaw
Operational Manager,
NHS Forth Valley
Submitted on 11/02/2025 at 09:57
Published on Care Opinion at 09:57


Thank you Danchris5626 very much for taking time to give this fantastic feedback, I hope you are recovering well at home, the teams are great going above and beyond in the care they provide, I will notify them of your comments, they always appreciate feedback and lets them see how appreciated they are.

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Response from Megan Fleming, Senior Charge Nurse, National Treatment Centre, NHS Forth Valley 4 months ago
Megan Fleming
Senior Charge Nurse, National Treatment Centre,
NHS Forth Valley

Senior Charge Nurse

Submitted on 11/02/2025 at 12:46
Published on Care Opinion at 12:46


Dear Danchris5626,

Thank you for taking the time to provide feedback on your experience in the National Treatment Centre. I'm so glad to hear that your knee replacement surgery went well and that the entire process was a positive experience for you. The staff work extremely hard and feedback like this is greatly appreciated.

I hope that the recovery process continues smoothly for you. Wishing you a speedy and successful recovery!

Megan Fleming
Senior Charge Nurse
National Treatment Centre

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