"Staff were warm, professional and reassuring"

I attended the Day Intervention Unit for a gastroscopy, and I wanted to express my gratitude for the outstanding care I received. From the moment I arrived, the staff were warm, professional, and reassuring, making what could have been a stressful experience much easier.

The nurses and healthcare team took the time to explain every step of the procedure, ensuring I felt comfortable and well-informed. Their kindness and efficiency were truly appreciated. The Nurse performing the gastroscopy - Jennifer and The Nurse who booked me in and the nurse in charge were were all excellent, providing reassurance and expertise throughout. Oh and the best toast obviously.

The level of care, compassion, and professionalism from the entire team was exceptional. Thank you for making my experience as smooth and stress-free as possible.

Thanks for all you do and the amazing care I received.