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Kind, caring and understanding

Posted By asteropexz39

"Kind, caring and understanding"

About: North Devon District Hospital / Radiology (X-ray)

(as the patient),

I saw Karl at North Devon District Hospital today for a DEXA scan. 

He was very welcoming and explained the procedure clearly to me. He answered all my questions and was really easy to talk to. I found him to be very kind, caring and understanding. The whole experience was excellent. He is a credit to the hospital.

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Responses

Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 18/02/2025 at 08:20
Published on Care Opinion at 08:20

picture of Gill Kite

Dear asteropexz39

Thank you for taking the time to leave positive feedback following your DXA scan. I'm so pleased to see that you felt the service you received was excellent.

Karl and his team have worked really hard on their service and the experience they provide to their patients and so he will be very pleased to receive your feedback that I will pass onto him today.

Kid regards

Gill

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