I had to call about an issue I have been suffering with since christmas and I tried to self treat without success. The lady also offered some great advice in the meantime to drink Robinsons barley squash and i have to say its helping me whilst I'm waiting for my appointment. This call was on Wednesday 5 Feb at 9.28am after a call back from the surgery.
The lady kindly arranged for a GP to call me back and she did the same day and I was offered an appointment, for within a week. She listened to me too and took her time with the call.
The best service I have received for a while. Thanks 👋
"Great 'care navigator' sorry didnt catch her name"
About: Highcroft Surgery Highcroft Surgery High Street, Arnold NG5 7BQ https://www.highcroftsurgery.co.uk/index.aspx
Posted via nhs.uk
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