"Tweaking my medication "

I have been on certain medication for a long time and was concerned about long-term side effects. I was phoned by the practice's prescribing pharmacist after a few days, which was fine, as a non-urgent enquiry. She listened to my worries and gave me clear and helpful information and advice. She helped me to make changes to my ongoing medication in line with my concerns and arranged a follow-up telephone appointment for a month's time, to review the changes and any effects on my symptoms. She was sympathetic, straightforward and gave me the time I needed to be sure I understood everything properly.