Text size

Theme

Language

"I've had enough"

About: Apsley Surgery

I rang this afternoon to try to get an appointment.. was told there's none (ok fair wasn't expecting on the day) , asked to book one within the next 3 weeks none...gave me a link then sent me on my way..feel like I was just shrugged off. not to mention i did ring at 8'oclock this morning when on the day appointments are given but was getting the user busy like what else am I meant to do?

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Apsley Surgery 5 months ago
Apsley Surgery
Submitted on 07/02/2025 at 10:09
Published on nhs.uk at 10:09


Thank you for your feed back and apologies that we were unable to offer you an appointment when you contacted the surgery. Please call the surgery and request to speak to either Jane Millward or Ruth Matthews to discuss your concerns and to get an explanation of our appointment system and what we offer.

Kind regards

Jane Millward

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k