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"staff not having the time"

About: Rampton Hospital

(as a service user),

on our ward emerald regular staff havent got the time for patients. this is because they are on other patients obs.

In my experience staff can be rude to patients for no reason. One staff will be talking to a patient and then another will get involved. you feel ganged up on. 

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Responses

Response from Keith McCoy, Care Group Nurse Director, Rampton Hospital, Nottinghamshire Healthcare NHs Foundation Trust 3 months ago
Keith McCoy
Care Group Nurse Director, Rampton Hospital,
Nottinghamshire Healthcare NHs Foundation Trust
Submitted on 12/02/2025 at 17:55
Published on Care Opinion on 13/02/2025 at 10:29


Thank you for raising this. I am sorry you have experienced this. One of the things I talk about with staff and patients is kindness. It is a great thing to be good at and something that we can always learn to do. Please if you feel comfortable raise the point you make here to your named nurse or another staff member you feel comfortable with or the WM, so that staff can understand how this makes you feel, and so they can learn to approach you in the right way for you to feel supported.

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