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I was looked after in every aspect of my journey

Posted By Penny68

"I was looked after in every aspect of my journey"

About: Victoria Hospital / Colorectal Unit Victoria Hospital / SEAL (Surgical Elective Admission Lounge)

(as the patient),

I was admitted for colorectal surgery in January, was diagnosed with bowel cancer in November 2024 from the word go I was looked after in every aspect of my journey. All staff were very attentive to myself even when I was unable to communicate due to being upset I was never rushed and empathy was shown in great detail from all staff towards myself and my daughter on all visits to my appointments.

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Responses

Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 3 months ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife

Submitted on 14/02/2025 at 07:23
Published on Care Opinion at 07:23

Dear Penny68,

Thank you for taking the time to share your story on Care Opinion. It was lovely to read that all staff were attentive. I have no doubt it has been a worrying time, I will I share your story with the relevant staff.

I wish you all the best in your recovery.

Kind regards

Pauline

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Response from Kendall Ovens, Advanced Clinical Nurse Specialist Team Lead, Colerectal Nursing Team, NHS Fife 3 months ago
Kendall Ovens
Advanced Clinical Nurse Specialist Team Lead, Colerectal Nursing Team,
NHS Fife

Submitted on 14/02/2025 at 14:45
Published on Care Opinion at 14:45

Hi Penny69,

Thank you so much for your kind words. I am glad you are now home recovering and that you feel you have been supported throughout your journey.

All the best with your ongoing recovery.

Please contact us if you need any further advice or support.

Kendall Ovens

Lead ACNS Colorectal

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