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"I was attended to promptly and politely"

About: Borders General Hospital / Ophthalmology

(as a service user),

Yesterday I attended Ophalmology Department and was very impressed with the service from all the staff.

I was attended to promptly and politely by three different staff before my final appointment with Mr Hashmi. We always hear about waiting times and poor service but I certainly received the very opposite.

I cannot praise Mr Hashmi and the rest of the staff enough.

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Responses

Response from Karen Little, Charge Nurse, Ophthalmology, Borders General Hospital 5 months ago
Karen Little
Charge Nurse, Ophthalmology,
Borders General Hospital
Submitted on 07/02/2025 at 13:54
Published on Care Opinion at 13:57


Thank you so much for your kind review of our department, we aim to ensure the patient is our main goal and your are provided with a service to meet your needs.

thank you again and we look forward to seeing you again in future.

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