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Happy with the visit and the care that we received

Posted By DonalM

"Happy with the visit and the care that we received"

About: Mater Hospital / Macular Unit

(as a relative),

Ma was seen promptly by nurses who put drops in her eyes and captured images of her retinas.

After a short wait she was seen by Mr Gupta who did not recommend injections on that visit but did answer our questions about cataract surgery and referred her for an evaluation for surgery.

Mr Gupta was very charming and helpful.

Subsequently ma was evaluated and surgery is scheduled for this month.

We were very happy with the visit and the care that we received.

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Responses

Response from Wendy Dobbin, Assistant Service Manager, Surgery, Belfast Health and Social Care Trust 3 months ago
Wendy Dobbin
Assistant Service Manager, Surgery,
Belfast Health and Social Care Trust

Assistant Service Manager for ENT, Burns & Plastics Services

Submitted on 12/02/2025 at 19:06
Published on Care Opinion at 19:06

Dear DonalM

Thank you for sharing the experience of yourself and your mother whilst visiting the Macular Clinic recently. Mr Gupta and the other Clinic staff strive to ensure patients are treated kindly and efficiently whilst in their care. They will be delighted to hear your positive feedback.

I wish your mother well with her planned surgery.

Kind regards

Wendy Dobbin

Interim Assistant Service Manager Ophthalmology

B.H.S.C.T

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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