I called 111 at 9.30am, I was impressed that I got through within 5 minutes.
A very helpful and understanding lady listened and went through everything. She suggested I speak to a GP based on my symptoms. She advised the GP would call with 2 hours; in fact she called just an hour later!
She said I needed to be seen by a doctor and someone would call with instructions.
I got a call 5 minutes later with an appointment locally!
Off we went to Mastercall - I had brought a book and snacks prepared for a wait but I was seen immediately by triage, and then a few minutes later by a doctor. He quickly diagnosed, wrote a prescription, reception told us where to pick it up, all done!
Amazing service. Thank you.
"Amazing service"
About: Mastercall OOH Mastercall OOH Stockport SK7 5BW https://mastercall.org.uk/ North West Ambulance Service NHS Trust / NHS 111 (North West) North West Ambulance Service NHS Trust NHS 111 (North West) Bolton BL1 5DD
Posted by Gemma582 (as ),
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