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"Excellent care from plastic surgery staff"

About: Glasgow Royal Infirmary / Plastic Surgery & Burns (wards 45, 47, 48 & 49)

(as a relative),

My elderly dad recently attended the Plastic Surgery Admissions Unit at the Glasgow Royal Infirmary for a procedure to remove a cancerous growth. From our arrival to our departure, we were very well looked after. The Consultant, Miss Davies, was so patient and kind with my dad, recognising he was hard of hearing and worried about everything that was going on. She spent time with him before and after the surgery, answering all our questions and helping us understand what was still to come. All the nursing staff were so kind, offering dad cups of tea and blankets when we told them he was cold. 

The NHS is often criticised but I want everyone involved in my dad's care to know that they made a huge difference to how he coped during his stay in hospital. Thank you from all his family.

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Responses

Response from Jackie Dunlop, Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care, NHS Greater Glasgow and Clyde 2 months ago
Jackie Dunlop
Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care,
NHS Greater Glasgow and Clyde
Submitted on 14/02/2025 at 13:56
Published on Care Opinion at 13:56


Dear Culbin22,

Thank you for sharing your dads experience on Care Opinion.

It’s good to hear that you both had a positive experience during your journey within Plastic surgery.

I will share your comments with the Consultant and staff in the department. I know they will be grateful you receive your kind words.

Take care and wish your dad well in his recovery.

Many thanks,

Jackie Dunlop

Interim Clinical Service Manager

Burns and Plastic Surgery

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