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Shingles - No or Yes

Story from nhs.uk

"Shingles - No or Yes"

About: The Highlands Practice

Saw a GP about a new rash on my scalp that was extremely sensitive and painful, I was told that it was due to dry skin and given a prescription for moisturiser.

3 days later with pain getting worse and being unable to sleep I got an appointment with an ANP, was immediately diagnosed as shingles and prescribed 3 different medicines.

I was hoping with a new year the practice would get better but the opposite appears to be unfortunately true.

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Responses

Response from The Highlands Practice 4 months ago
The Highlands Practice

Submitted on 05/02/2025 at 08:23
Published on nhs.uk at 08:23

Dear Patient,

Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us.

We are sorry to hear that you are unhappy with your recent GP consultation.

All feedback helps us understand what we are doing right and where we can make improvements, and your feedback about your recent GP Consultation helps us do just that.

Be reassured your comments will be shared with our Practice Management as we continuously work to address areas of concern and further improve our service.

These reviews are incredibly valuable to our practice as they really do help the team identify areas for improvement and also help others in the community learn more about our services.

Your insight is appreciated and if you have any further concerns, please do let us know. We are pleased to see you have been since again since and have medication to support with your current symptoms. Please contact the practice back if your symptoms worsen or do not improve so we can support further.

As your feedback is anonymous we are unable to provide a more specific response into your query. If this is something you would like us to do you can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/

Please accept our apologies once again and thank you again for contacting us and for being part of our practice.

Yours sincerely,

Gareth Evans

Operations Manager

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