"Don’t care "

I broke my upper humerus and was seen by A&E. They said I may need surgery, didn’t have the required sling available and sent me home with no instructions as to what to do. I had a follow up a week later at orthopaedic outpatients where I had more x rays and eventually saw a doctor an hour after my appointment who said I would in all likelihood need surgery. He said they would meet the following day to decide. I have heard nothing since. Despite trying to get to speak to someone - which is almost impossible - I eventually got out through to the receptionist twice. On both days she was in voicemail and I left messages. I have had no response. I am very worried that I may need surgery - would like to know one way or the other - and nobody seems to care.