Text size

Theme

Language

"Ensured to make it as smooth and painless as possible"

About: Western General Hospital / Day Infusion Unit

(as the patient),

Coming back to the ward after a few years and it was so nice to see the nursing staff remember me and make me feel so welcome once again. I was here for 5 years prior to that and the infusions used to take a real toll on my body as well as the difficulties I had always getting a line in.

The staff remembered this and ensured to make the process as smooth and painless as possible 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Staff Nurse, Day Infusion Unit, NHS Lothian 4 months ago
Submitted on 05/02/2025 at 15:56
Published on Care Opinion at 15:56


Thank you for providing feedback with us via the care opinion.

I am pleased to learn of the kind welcome you received from the team.

It is great to know the team has continued to work with he same ethics for a long time. We endeavour to continue the good work and maintain consistency.

I will pass your kind words to the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k