"We had a great experience"

About: CAMHS (Outpatient Services) / Intellectual Disabilities Team CAMHS (Outpatient Services) Intellectual Disabilities Team

Posted by chazzie22 (as a service user), 3 months ago

We had a great experience with Sam and her team. We felt seen and heard and she has helped support us and the school. Thanks so much!
The only improvement I think was the waiting time for the initial appointment.

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Jill Young

Lead Nurse, CAMHS,

NHS Tayside

Submitted on 05/02/2025 at 12:37

Published on Care Opinion at 12:37

Thankyou for taking the time to feedback about you care from our Intellectual Disability team and in particular Sam whom I have feedback your kind comments and she has expressed her gratitude.
We appreciate waiting times can be lengthy but as this is a small team who aim to work not only with parents and carers but the wider system to support a wider understanding this can cause delays in care.
The team aim to provide patient centred individualised care and we appreciate your feedback around the care you experienced.

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Update posted by chazzie22 (a service user) 3 months ago

The delay was actually because of mistakes that were made, I do appreciate there is waiting lists and everyone has to wait. Hopefully there will be a increase in this service to help with waiting times - but the team did a excellent job with our family.

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We had a great experience

"We had a great experience"

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Update posted by chazzie22 (a service user) 3 months ago

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