Text size

Theme

Language

"Day Surgery Unit Queen Margaret Hospital"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I attended the day surgery for an adult circumcision on Sat 1 Feb 2025. Staff working additional hours to catch up on the NHS waiting list. To be honest two things combined to make me nervouse, quckly the nerves were gone the team on duty were excellent. Dawn, Kelly and Caitlyn (on loan from the Surgery team for the day) could not have been better. 

Friendly, attentive and thoroughly professional with good humour putting each of us nervous blokes at ease.

The Surgeon Mr Al Jaafari and his team were also excellent, although to be honest I only know of a few minutes in their care before the anaesthetic took over.🤣

Caitlyn, you are wrong by the way - toast is always good and hospital toast is amazing.

Thank you team and from one satisfied customer - I am grateful that you care so much for others you have chosen to make caring for others your profession. Keep up the good work and keep caring.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 3 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 17/02/2025 at 15:33
Published on Care Opinion at 15:33


picture of Nola Cassidy

Dear Jjmac

Thank you for taking the time to share such lovely feedback, good to see the staff providing your care were able to quickly put you at ease, I will share your kind words with the team, who will appreciate your kind words, we wish you well in your recovery

Nola and the Day Surgery Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k