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"Outstanding Care"

About: Respiratory medicine / Long covid clinic Specialist Therapy Services / Long Covid Service

(as a service user),

Outstanding Care from the Long Covid Support Service – Thank You!

I want to extend my deepest gratitude to the Post Covid Support Service Nottinghamshire Healthcare NHS Foundation Trust and the Long Covid Support Service for the exceptional care I have received. From the very beginning, every step of my journey has been handled with compassion, understanding, and a truly personal touch. I have felt supported in a way that mirrors the care and concern of a family member, which has made all the difference in my recovery.

The dedication of the staff has been outstanding. On days when I struggled with energy and couldn’t attend online sessions, someone would always check in, offering me the flexibility to rebook at a more suitable time. This level of thoughtfulness and commitment has been invaluable.

A special thank you to Anna (Occupational Therapy), whose empathy, kindness, and expertise have been instrumental in my progress. She has not only helped me manage anxiety and depression but has also pointed me towards additional resources, ensuring I receive the best possible support. Even after just a few sessions with Anna, I felt a significant improvement in both my mental and physical well-being.

This service has been a lifeline, and I cannot thank you enough for the incredible care, professionalism and support you provide. Your dedication truly changes lives. Thank you for all that you do!

With sincere appreciation.

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Responses

Response from Vicki Harding, Long COVID Service Team Lead, Specialist Therapy Services, Nottinghamshire Healthcare NHS Foundation Trust 5 months ago
Vicki Harding
Long COVID Service Team Lead, Specialist Therapy Services,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 04/02/2025 at 20:51
Published on Care Opinion on 05/02/2025 at 07:54


Thank you so much for your lovely feedback. As the team lead I'd like to thank you for taking the time to post this and assure you that your feedback had been shared with the team. I hope we can continue to help and support you as this is something we are all passionate about and are trying to provide support to all those with Post COVID.

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