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They helped her keep her dignity

Posted By scorpiusej58

"They helped her keep her dignity"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Female Medical

(as a relative),

My mother, who has dementia, was admitted to A&E last week. She became really confused and upset and I have to say the nurses were fabulous with her – so kind, and gentle, even when she was lashing out at them. They helped her keep her dignity, which meant so much to us as a family. When Mum was admitted to female medical, the nurses there were equally great with her. They allowed one of us to stay with her at all times to keep her calm. Even rushed off their feet, they took time to explain things clearly and simply so Mum could understand what was going on.

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Responses

Response from Judith Mitchell, Ward Manager, Female Medical, Daisy Hill Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 5 months ago
Judith Mitchell
Ward Manager, Female Medical, Daisy Hill Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 04/02/2025 at 15:27
Published on Care Opinion at 15:27

Thank you for taking the time to share your feedback of Female Medical Ward. It is lovely to hear that you have had a positive experience. We are delighted that the staff took time to explain everything clearly to your mother. I will pass on your kind words to all the staff.

Best wishes

Judith

Ward Manager.

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