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Absolutely amazing

Posted By LemonDrop150

"Absolutely amazing"

About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Trauma and orthopaedics Pilgrim Hospital / X-ray and Scans

(as a service user),

I was sent at 9.30am to A&E by 111. Was triaged fast and had bloods taken. Was given pain medication and by 12 was up on ward 3A. Had an MRI at 3 and discharged by 7.30pm. Every single member of staff who helped me were amazing. From A&E staff who acknowledged how much pain I was in, to the MRI staff (particularly one who held my hand through the scan because I panicked. The nurse on the ward who showed endless support, going so far as to make sure I was OK emotionally to leave. I have the up most respect for them all. I cant thank them or the hospital enough.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 3 months ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 03/02/2025 at 10:52
Published on Care Opinion at 10:52

picture of Sharon Kidd

Hi LemonDrop150

That sounds like such a difficult and overwhelming day, but I’m so glad you were surrounded by such caring and supportive staff. It’s amazing how much kindness and compassion can make a difference in moments like that.

I have shared your lovely kind words with the leads from A&E, Ward 3A and MRI to share with everyone.

Wishing you a smooth recovery and hoping you’re feeling better now

Best wishes

Sharon

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sister, ULHT, United Lincolnshire Teaching Hospitals NHS Trust 3 months ago
United Lincolnshire Teaching Hospitals NHS Trust

Submitted on 05/02/2025 at 09:40
Published on Care Opinion at 10:51

Hello LemonDrop150,

Thank you so much for your kind feedback - as an ED department and as a trust we always strive to make your stay in the NHS as pain and stress free as possible. Hope you have a quick recovery and are home soon.

Kind Regards

Emelia Jonsen

ED Sister

Pilgrim

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