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"Amazing hospital and staff"

From the moment I stepped through the door for surgery I knew I was in safe hands. I counted some 19 members of staff who cared for me from the beginning to leaving after 24hrs. I had my own room and bathroom and everything was immaculately clean and efficient. The care and communication at every step could not be faulted. Each and everyone of you should be proud of all you do. Thank you.

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Response from Heatherwood Hospital 3 months ago
Heatherwood Hospital
Submitted on 14/03/2025 at 14:34
Published on nhs.uk at 14:34


Dear Jenny,

Thank you very much for taking the time to leave this feedback about your experience as a patient at Heatherwood Hospital.

It is really pleasing to receive feedback such as this and to know that our colleagues are successfully delivering the very best care for our patients day in and day out.

It will be a pleasure to share your feedback with the teams involved.

Kind regards,

Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust

***We are always on the lookout for patients to tell their story and share their experiences of care – both good and bad – across Frimley Health on video for use internally across the Trust.

These video stories are used – solely within the Trust – by the board and various teams for learning or as celebrations.

If you have a story – either positive or negative – and want to know more please contact Mike Stone by email at mike.stone@nhs.net.***

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