"The whole process was very efficient"

About: Golden Jubilee National Hospital / Endoscopy Golden Jubilee National Hospital Endoscopy G81 4HX

Posted by Carrb80 (as the patient), 7 months ago

I recently attended the Golden Jubilee for an Endoscopy and would like to thank the team for the way I was cared for throughout my visit. Everything was explained to me clearly and although the department was extremely busy, the whole process was very efficient. Thank you for looking after me and reassuring me during the procedure and for ensuring I had a positive experience at what can be a worrying time.

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Hollie Smith

Risk and Feedback Facilitator, Clinical Governance,

NHS Golden Jubilee

Submitted on 04/02/2025 at 10:13

Published on Care Opinion at 10:13

Dear Carrb80,
Thank you for taking the time to post about your experience. I am pleased to hear that everything was explained clearly to you and that the team were able to put you at ease during a worrying time. Our staff are committed to providing excellent patient care and I am thrilled to hear that this was your experience.
I hope you are recovering well post procedure.
Kind regards
Hollie

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