My elderly Dad had a seizure yesterday around mid-afternoon.
I called 999 and spoke to a very calm and helpful call handler. She reassured me that I had done the right thing by calling.
Soon after the paramedics arrived. Both Jamie and Emily were so so helpful and caring. They took the time to check our Dad over with great patience and kindness towards our Dad. Jamie explained what had happened and what his recommendations would be. Emily checked Dads observations and heart tracing along with other tests. Both of them are a credit to the NHS.
No one knows what anyone is going through and our Dad has had some very neglectful experiences since his accident 2 years ago whilst in hospital and 2 nursing homes. People like Jamie and Emily treated us all with great empathy and great reassurance. Told us not to hesitate to call an ambulance again, at any time.
We both felt much more at ease after their visit and are extremely thankful for their patience and time. And are carrying on with our care for our Dad. Thank you Jamie and Emily 🚑 . ⭐️ ⭐️
"They took the time to check our Dad over with great patience"
About: Scottish Ambulance Service / Ambulance Control Centre Scottish Ambulance Service Ambulance Control Centre EH12 9EB Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Carltonboy (as ),
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