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"Their approach gave me total confidence"

About: Forth Valley Royal Hospital / Surgical Skin Team

(as the patient),

David, Senior Staff Nurse, assisted by Laura and Lynda. Made me feel relaxed and comfortable. They were professional and knowledgeable in their approach and during the process. David explained the process and the after care.  I did not feel rushed. I was also provided with paper information on the after care.

Their approach gave me total confidence in the removal of a skin lesion. 

Laura took the time to show me the way out of the unit, as the room was situated down a long, winding corridor. This again was done in a caring, respectful manner. 

If I had to go through another removal of a skin lesion, I would not be anxious. 

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Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 5 months ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 11/02/2025 at 10:22
Published on Care Opinion at 10:22


Dear Oliver6,

Thank you for the lovely review you posted.

It is always great to hear the team were able to make your visit a less traumatic experience that you were expecting, and I shall ensure your praise is passed on.

Hopefully everything is healing well and you didn't feel too uncomfortable after the anaesthetic wore off.

Thanks again, and all the best

David

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