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Impossible to book an appointment

Story from nhs.uk

"Impossible to book an appointment "

About: Laburnum Health Centre

Hi. I have for weeks been trying to book an appointment .calling non stop at 8.30.

I spoke with staff explaining I have epilepsy and as I registered with them recently I'd like to book my check up and get my medication. They said nothing they can do as the appointments go fast. Just for me to keep trying.

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Responses

Response from Laburnum Health Centre 5 months ago
Laburnum Health Centre

Submitted on 31/01/2025 at 14:16
Published on nhs.uk at 14:16

Dear Mr Edgeler,

Thank you for reaching out. We understand how frustrating it must be to struggle with booking an appointment, especially when it concerns your medication and health.

In addition to calling at 8:30 AM, you can also try booking an appointment through e-Consult, which may provide another way to access the care you need.

If you continue to experience difficulties, please feel free to contact the practice and request to speak to the Practice Manager.

Please let us know if you need any further guidance.

Best regards,

Shafrul Miah

Practice Manager

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