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"Made a huge difference both practically and emotionally"

About: Forth Valley Royal Hospital / Maternity unit

(as a service user),

I have just had my first baby and had brilliant care from my community midwifery team. I was under the Juniper team at Forth Valley. Everyone my partner and I met during my pregnancy and postnatally was great.

Our main midwife, Karen, was particularly wonderful. At my antenatal appointments with her, I always felt reassured and relaxed. Karen was easy to talk to.

Postnatally, I was struggling initially (particularly with breastfeeding and disappointment that my birth did not go as hoped) but when Karen came to visit a couple of days after I was discharged, she helped me feel so much more positive. She listened to my feelings and we made a plan together based on my priorities as a mum.

Karen and student midwife Ciara (apologies if misremembered name) then came to visit several times and they made a huge difference both practically and emotionally.

Thank you so much. 

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Responses

Response from Kirsty MacInnes, Service Manager, Obstetrics, Gynaecology & Sexual Health/Senior Midwife, Women, Children's & Sexual Health Directorate, NHS Forth Valley 5 months ago
Kirsty MacInnes
Service Manager, Obstetrics, Gynaecology & Sexual Health/Senior Midwife, Women, Children's & Sexual Health Directorate,
NHS Forth Valley
Submitted on 31/01/2025 at 10:11
Published on Care Opinion at 10:11


Dear junefb67

Many thanks for taking the time to post your recent experience within maternity services. It is lovely to read that the support you received from Karen and the student midwife had such a positive impact following the birth of your first baby. Being a new mum can be daunting, and I am pleased the support you received has helped you at this time. I will ensure that your feedback is passed on to Karen.

I hope you and your baby are settling well into family life and I wish you all the very best.

Best wishes

Kirsty MacInnes

Service Manager / Senior Midwife

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