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"I am delighted with the service"

About: WestMARC (Forth Valley) / Powered Wheelchair Clinic

(as a service user),

Been a person with a disability for about 8 years and have recently been diagnosed with a slow progression MND. Been assessed for an electric wheelchair through WestMARC and undertook a test with Amy at Stirling hospital. A very caring and capable expert in the matter of wheelchairs! Managed the assessment without damaging myself, Amy, the wheelchair or any of the pedestrians we met! 

In January the electric wheelchair and a manual one (to replace an unsuitable one I was using) were brought to my home by Amy and she spent a considerable time adjusting both of them to fit me.  Some two hours later, I was  left with the chairs, both of which are of huge assistance to my mobility around the house and outside.

I am delighted with the service I have received and cannot speak highly enough of Amy and WestMARC. Thank you all.

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Responses

Response from Fiona Ballantyne, Occupational Therapist Team Lead, WestMARC, NHS Greater Glasgow and Clyde 3 months ago
Fiona Ballantyne
Occupational Therapist Team Lead, WestMARC,
NHS Greater Glasgow and Clyde
Submitted on 30/01/2025 at 15:46
Published on Care Opinion at 15:46


Hi Flycatcher24,

Thank you for taking the time to share your experience with WestMARC and our Therapist Amy. It's wonderful to hear that Amy took the time to ensure your wheelchair was properly adjusted to suit your needs. Expert care and attention to detail can make such a difference, and it's great to know that your wheelchair is now providing the support you need for greater mobility at home and in the community. I will ensure that your kind words are shared with Amy.

Wishing you continued comfort and independence as the better weather approaches.

Best Regards,

Fiona Ballantyne

Occupational Therapist

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