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"Understanding and wonderful staff"

About: Ninewells Hospital / Xrays and scans

(as the patient),

I had a scheduled appointment at Ninewells Radiology Hospital. I arrived 30 mins before my appointment and still ended up being 10 minutes late because there was no parking. I eventually parked a 10 minute walk away from the hospital entrance. It was stressful and I was worried I wouldn’t be allowed to still have my scans done.

Luckily the staff were all very understanding and wonderful. Good experience with radiology staff.

Terrible experience with parking. 

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Responses

Response from Catherine O'Neill, Lead Radiographer PRI, Radiology, NHS Tayside 6 months ago
Catherine O'Neill
Lead Radiographer PRI, Radiology,
NHS Tayside
Submitted on 30/01/2025 at 09:54
Published on Care Opinion at 09:54


Dear nashirarf78

Thank you for taking the time to post this feedback and your positive comments about the Radiology team. Parking is a big problem, especially at Ninewells, and we understand that this can make people late for appointments. We will always try to accommodate people if possible, and I am glad that this was the case for you.

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