"A and E fail."

My partner with cancer treated very well by oncology but cancer help line sends us to A and E. Just been today and sat in isolation cell after triage. Urgent care was reason, requested by oncology consultant. After three hours we had to leave, untreated for her urgent problem.Cost £10 in car park, ouch. 20 mile round trip for nothing but a very distressed wife.

Again A and E does not interact well with mental health nor does entirely recognise the effect on mental health patients of being stuck in isolation for three hours with a cancer related issue of urgent care.

Due to mental trauma induced, we had to leave with the urgent medical condition untreated. We informed the staff on leaving and they wanted a form signed which seemed to blame us for the lack of care provided. We refused to sign.We went home to bed and hoped to find treatment tomorrow.