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Very well looked after and given clear instructions

Posted By vulpeculats69

"Very well looked after and given clear instructions"

About: University Hospital Wishaw / Trauma and Orthopaedics (14- 16)

(as a service user),

I had shoulder replacement surgery at Wishaw Gemeral Hospital late Jan 2025. I have only high praise for all staff, porters, nurses, anaesthetist and surgeon were all very professional yet friendly and extremely attentive. 

I was very well looked after and given clear instructions when I left.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 4 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 03/02/2025 at 16:35
Published on Care Opinion at 16:35

picture of Jennifer Montgomery

Dear vulpeculats69,

Thank you for sharing your experience in University Hospital Wishaw, Trauma and Orthopaedics.

I am so pleased to hear that you were very well looked after during your shoulder replacement surgery and that you found the staff professional and you had very clear information and instructions when leaving. This is exactly what I would expect from our excellent team.

I look forward to sharing your feedback with the whole team who will get a real boost in hearing your kind words.

I hope your recovery is going well.

Best Wishes,

Jenni

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