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Nothing has been a problem they were all so helpful

Posted By scorecardpz64

"Nothing has been a problem they were all so helpful"

About: Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5)

(as a relative),

My uncle was put into 2A, his potassium levels were too high. Through out the years my uncle has been in various wards but I have found by far this ward 2A has been the best ward, the staff have been excellent, the commutation between Doctors and nurses and general staff, they have been updating family with all information about his care.

Nothing has been a problem they were all so helpful. As my uncle can be a difficult patient, he has not been very easy. I would just like to pay particular thanks to Leslie and Kartina they have been amazing nurses and they are a credit to the ward .

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 07/02/2025 at 10:27
Published on Care Opinion at 10:27

picture of Kevin Torbet

Dear scorecardpz64

Thank you so much for sharing your kind words and positive experience with Ward 2A. We are delighted to hear that your uncle received excellent care and that the communication between doctors, nurses, and staff has been reassuring for you and your family.

We truly appreciate your recognition of the team’s hard work, and it is especially wonderful to hear your praise for Leslie and Kartina. We will ensure your feedback is passed on to them and the wider team, as they will be pleased to know their dedication and compassion have made such a difference.

Patient care and family support are at the heart of everything we do, and it means a lot to know that our staff have provided the best possible care for your uncle, even in challenging moments.

Thank you again for taking the time to share your experience. We wish your uncle all the best in his recovery.

Kind regards

Kevin

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